Contact Lipton Customer Service
How to Reach a Person at Lipton
Verified Contact Information
Toll-Free Number:
-
1-888-547-8668OTHER LIPTON TEA PRODUCTS
Customer Service:
-
1-800-657-3001READY-TO-DRINK BOTTLED ICED TEA
-
1-800-457-7095
Emergency/ Hotline:
-
1-800-745-9269
Lipton Email:
gpgulia@duanemorris.com
Copyright Infringement Inquiries
Lipton Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Lipton Phone Number
1 (888) 547-8668
Average Hold Time
00:00:50
Average Calls duration
3 minutes
Most Popular Lipton Email Address
gpgulia@duanemorris.com
Lipton Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (21% reported full resolution)
Call Volume by Day
View full overview ›
Lipton Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Lipton Phone Number | 1 (888) 547-8668 |
| Average Hold Time | 00:00:50 |
| Average Calls duration | 3 minutes |
| Most Popular Lipton Email Address | gpgulia@duanemorris.com |
| Lipton Live Agent Availability | 14% of callers successfully reach a real person |
| Issue Resolution Rate | Low (21% reported full resolution) |
| Lipton Customer Service Rating | 4.5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Customer Effort Score | Low Effort |
| Prepare before the call to Lipton | First and last name, email or phone number |
Call Volume by Day
Contact Information
Lipton Website:
Lipton Help Center:
Corporate Office Address:
Unilever Consumer Services
920 Sylvan Avenue, 2nd Floor
Englewood Cliffs,
New Jersey
07632
United States
Summary of Lipton Customer Service Calls
456
TOTAL
CALLS
CALLS
03:23
AVG CALL
DURATION
DURATION
21%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lipton?
Product/ Service Question:
- “Taste of tea has changed”
- “Failed to send me a coupon which was promised to me!!”
- “The tab is not connected to the teabag on several of the bags”
Request for Information Question:
- “I need information for Lipton metabolism tablet”
- “Assistance”
- “For enquiry”
Staff Question:
- “Lipton service”
- “Service Of vending machine”
Payments and Charges Question:
- “I just bought a12 pack of lipton green icetea pineapple /mango and there was 3 bottles with no labels on them i got charged 5 cents a piece thay add up so at the end of the month i might be able to get milk and bread as i am on a little bu”
- “I'AM CALLING SO YOU CAN SEND ME SOME COUPONS.”
- “Coupon”
Shipping and Delivery Question:
- “Southern ice tea sweet tea 22 gallon size teabags”
- “Where is the Lipton black loose leaf tea??!!”
- “Peach zero sugar ice tea is not what was in the3 12 pkg package”
Website/ Application Question:
- “Old mashin reinstall”
- “Installation of tea & cofee machine at our store”
Return/ Replace Question:
- “Change my address”
Employment Question:
- “Employment”
- “Job related”
Account Question:
- “Verify expiration date on Pure Leaf Tea”
Other Question:
- “Yes”
- “Why flavoured green tea”
- “We truly love your Lipton to drink. I've enjoyed it many years”
Compare Lipton Customer Service To
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Lipton