Skip to content
Write review For Business
  • Login

Contact Lipton Customer Service

Lipton Phone Numbers and Emails

Toll-Free Number:

  • (888) 547-8668
    OTHER LIPTON TEA PRODUCTS
Call customer service

Customer Service:

  • (800) 657-3001
    READY-TO-DRINK BOTTLED ICED TEA
  • (800) 457-7095

Emergency/ Hotline:

  • (800) 745-9269

Lipton Email:

gpgulia@duanemorris.com
Copyright Infringement Inquiries
Is this your business?

How to Contact Lipton?

Most Popular Number:

(888) 547-8668
OTHER LIPTON TEA PRODUCTS
Total calls: 303 Issues resolved: 19 Last call: Jul 7, 2025
author avatar
PissedConsumer Reporter

Customers needing efficient assistance with their issues and concerns can use the Lipton Tea company contact number 1-800-657-3001 to call the business representatives. The toll-free number 1-888-547-8668 is also active for inquiries about the company products. Consumers ordering ready-to-drink bottled iced tea or asking questions related to that can use the Lipton contact numbers 1-800-657-3001 and 1-800-457-7095 to call or message. Lastly, 1-800-745-9269 is the emergency hotline for efficient assistance with issues and concerns. Clients seeking to share feedback or complaints can also use the Lipton phone numbers to contact the company.

The Lipton Tea email address gpgulia@duanemorris.com is published to contact the customer care team for copyright infringement inquiries. That is currently the only published email that has reached the business agents. You can use it to convey your problems or connect with the Lipton company online via live chat. To do so, open the company website in your browser and click Live Chat on the homepage. This option is the best alternative to the Lipton email for queries about all the company products (excluding the ready-to-drink tea).

The Lipton corporate office, Unilever Consumer Services, is in the United States at 920 Sylvan Avenue, 2nd Floor, Englewood Cliffs, New Jersey 07632. The company welcomes customers with all issues and inquiries to meet Lipton customer service and seek better solutions. However, arriving in person is not as feasible as using online for urgent matters. Customers seeking efficient assistance can consider calling the agents, submitting a request via the Lipton email address, or visiting the Help Center on the company website.

Customers can consult the Lipton company online or in person between 9:00 AM and 5:00 PM ET from Monday to Friday. That would ensure efficient assistance with their queries and concerns. Those experiencing an issue outside working hours can contact Lipton customer service via the emergency hotline or email so the support team can respond when active. You can also follow the company on social media and send direct messages to the business agents for information and assistance. If the matter is general, visit the FAQs section on the company website for self-help.

Lipton Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Lipton is 8885478668. 69% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as Lipton may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Lipton Website:

Lipton Help Center:

Corporate Office Address:

Unilever Consumer Services
920 Sylvan Avenue, 2nd Floor
Englewood Cliffs, New Jersey 07632
United States

Lipton Rating Based on 46 Reviews

Rating details

2.3
more details
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Customer service

Rating stats

Rating trend

How Good is Lipton's Customer Service?

Marvin Wkl
Marvin Wkl
Feels Satisfied | May 09, 2024

The lady was very courteous and helpful. She could speak good English which is really important in customer service. Thank you!

Read full quote
Rakim Uid
Rakim Uid
Feels Disappointed | May 19, 2023

They told me that they discontinued making the instant peach and raspberry diet tea no reason why just Higher up management decided it. She told me sorry

Read full quote
Mike M Znv
Mike M Znv
Feels Disappointed | Apr 23, 2023

Have no experience waiting on reply or someone to answer their phone

Read full quote
Steve D Ljy
Steve D Ljy
Feels Satisfied | Apr 22, 2023

Very nice and enjoyable with the young lady who I spoke with.

Read full quote
Ali M Rgy
Ali M Rgy
Feels Disappointed | Oct 17, 2022

I tried to contact lipton but I didn’t get any response

Read full quote

Summary of Lipton Customer Service Calls

446 TOTAL
CALLS
03:42 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lipton?

Product/ Service Question:

  • “Busted and leaking teabags”
  • “Can’t find your product”
  • “Problem with bottle cap Lipton ice tea peach”

Request for Information Question:

  • “For enquiry”
  • “Information abut green tea price”
  • “Why can I not find Lipton Cold Brew tea in my area? I live in Pell City Alabama. I've been to three different Walmart stores. They are all out of cold brew. Managers said its showing indefinite shipment.”

Staff Question:

  • “Lipton service”
  • “Service Of vending machine”

Payments and Charges Question:

  • “I just bought a12 pack of lipton green icetea pineapple /mango and there was 3 bottles with no labels on them i got charged 5 cents a piece thay add up so at the end of the month i might be able to get milk and bread as i am on a little bu”
  • “I'AM CALLING SO YOU CAN SEND ME SOME COUPONS.”
  • “Coupon”

Shipping and Delivery Question:

  • “Southern ice tea sweet tea 22 gallon size teabags”
  • “Where is the Lipton black loose leaf tea??!!”
  • “Peach zero sugar ice tea is not what was in the3 12 pkg package”

Website/ Application Question:

  • “Old mashin reinstall”
  • “Installation of tea & cofee machine at our store”

Return/ Replace Question:

  • “Change my address”

Employment Question:

  • “Employment”
  • “Job related”

Account Question:

  • “Verify expiration date on Pure Leaf Tea”

Other Question:

  • “We truly love your Lipton to drink. I've enjoyed it many years”
  • “Talk about how long Lipton tea is good for”
  • “Trying to order instant unsweetened tea.”

Compare Lipton Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Lipton? What happened? What can we help you with?
Submit review Don't show this popup